Billing and Insurance
WellSpan Evangelical Community Hospital, its network of employed practices, and outpatient services are committed to helping you understand and meet your financial obligations. We consider it part of the care process and we strive to deliver the same level of service in supporting you through payment of bills as we do in the exam room, the operating room, or anywhere in our organization.
One of WellSpan Evangelical Community Hospital’s vendors recently experienced a cybersecurity issue, causing delays to WellSpan Evangelical’s claims processing and patient billing. Your insurance provider may be able to give you more up-to-date information than what is currently showing in your Evangelical account.
If you have questions or need assistance, please call 570-768-3000 Monday through Friday 7:30 am-5:30 pm.
Billing
You can pay your hospital bill or your bill from an employed practice online. You may also receive bills from Quantum Imaging or Logix Health for services provided at the hospital. These bills cannot be paid through this portal.
Pay Your Bill OnlinePay Your Bill Online
If you have questions about your bill, please call 570-768-3000 Monday through Friday 7:30 am-5:30 pm.
Hospital Bill and Physician Fees
Hospital Bill
Your hospital bill will be based on the services you receive while you are a patient in the hospital. This may include charges for your room, nursing care, pharmaceuticals, and other hospital services. Room charges will vary based on the unit and level of care you are provided. Your bill may also include any outstanding or unpaid balances from pre-hospitalization testing you may have received.
Physician Fees
Your physician fees are not included in your hospital bill. You will receive separate bills from your attending physicians and/or surgeons who participated in your diagnosis and treatment.
Also, specialists such as anesthesiologists, radiologists, and cardiologists will bill you separately for their services. These are specialists with whom you may or may not have had direct personal interactions. Their service to you, however, is critical to quality patient care and is appropriately billable to your stay.
Billing of Out-of-Network Patients
If you are not a participant of a health plan with which WellSpan Evangelical Community Hospital has a contract as a participating provider, you may be financially responsible for the costs of some or all of the care or services provided to you by Evangelical. To determine whether WellSpan Evangelical is a participating provider, you must contact your health plan. Regardless of plan participation, you ultimately are responsible for paying your bill.
Financial Assistance
To discuss your financial assistance options with a counselor, call 570-522-4445.
Download Financial Assistance brochureDownload Financial Assistance brochure
Insurance Information
WellSpan Evangelical Community Hospital and its employed physician practices cannot guarantee the benefit level for insurance carriers. To determine the hospital’s and/or practice’s participation status, contact your insurance carrier.
List of Accepted Insurances List of Accepted Insurances
Price Transparency
We know the cost of your healthcare is important to you and we're committed to providing you with the information you need to make an informed decision. For more on our self-pay rates (the cost of care for someone without health insurance), click here.
No Surprises Act
We strive to provide our patients and caregivers with the support and resources they need to make informed decisions regarding their health and wellness. Review more No Surprises Act information by clicking the button below.
No Surprises Act No Surprises Act
Billing and Collections Policy
The purpose of this policy is to describe the billing and collection policy for WellSpan Evangelical Community Hospital and its employed medical partners. It is intended to meet the requirements of applicable federal, state, and local laws, including, without limitation, section 501(r) of the Internal Revenue Code of 1986, as amended, and the regulations thereunder.
This policy establishes the actions that may be taken in the event of nonpayment for medical care provided, including but not limited to extraordinary collection actions. The guiding principles behind this policy are to treat all patients and the individuals responsible equally with dignity and respect.
In addition, the purpose of the policy is to ensure appropriate billing and collection procedures are uniformly followed and to ensure that responsible efforts are made to determine whether the patient or individuals responsible for payment of all or a portion of a patient account is eligible for assistance under the Financial Assistance Program.